RiderForge FAQ - Technical Riders, Stage Plots and Plans
Find answers to the most common questions about Rider Forge
What is Rider Forge?
Rider Forge is a professional tool for creating technical riders. It allows musicians, sound technicians and producers to create detailed and professional technical riders easily and intuitively.
What is a technical rider?
A technical rider is a document that specifies all technical requirements for a musical performance, including sound equipment, stage requirements, and other technical specifications necessary for the event.
Can I use Rider Forge for free?
Yes! The Free plan includes up to 2 riders and basic PDF exports after registration. Pro adds unlimited riders, the Pro equipment library, version history, venue advances and Show Readiness.
What are the differences between Free and Pro plans?
The Free plan includes up to 2 editable riders, up to 2 imported PDFs and 10MB total storage, with a 5MB limit per imported PDF. Pro removes those Free-plan caps, subject to fair use, and adds the Pro equipment library and cloud version history.
How can I export my riders?
You can export your riders in PDF format. The export functionality is available in both Free and Pro plans.
Is my data secure?
Yes, the security of your data is a priority. We use end-to-end encryption and follow best security practices. Your riders are stored securely and privately.
Can I share my riders?
Yes! You can share your riders through automatically generated links. These links allow others to view the rider without needing a Rider Forge account.
How does version history work?
Version history (available in the Pro plan) automatically saves all changes made to your riders. You can view and restore previous versions at any time.
Can I import existing riders?
Yes! You can import existing riders in JSON format. This feature is available in the Pro plan and allows you to bring riders from other sources into Rider Forge.
Do you offer refunds?
Yes. We offer a 30-day money-back guarantee. Contact support and we'll help.
Does Rider Forge work on mobile devices?
Yes! Rider Forge is a responsive web application that works on computers, tablets, and smartphones. The interface automatically adapts to screen size.
Do I need an account to use Rider Forge?
A free account is required to create, save and manage riders. It also keeps your riders synced between devices.
What types of equipment are included in the library?
The library includes professional sound equipment such as consoles, microphones, monitors, PA systems and much more. The Pro library includes more advanced and specialized equipment.
Can I add custom equipment?
The application uses a predefined library of professional equipment. You can select equipment from the library and add custom notes to specify specific requirements.
How can I get technical support?
You can contact us through the bug report button in the application or send an email to our support. We respond to all inquiries within 24-48 hours.